1. Lifeline Transfer Eligibility

So, to transfer your Lifeline service, you must verify that you are still qualified for the program. Lifeline service is provided by i-wireless and available to individuals who meet certain eligibility requirements such as receiving government assistance or a household income that is 135% or less of the federal poverty level. A single discount per household is allowed by the program, so if you already are enrolled, you will need to cancel that service in order to apply with a new provider.

2. Decide on a New Lifeline Provider

Not all phone or internet companies are part of the Lifeline program, so the first thing you'll need to do is identify an eligible provider in your state. Go to the Lifeline National Verifier website and Universal Service Administrative Company (USAC) database to compare or current available offers. Some popular Lifeline providers are Assurance Wireless, Safelink Wireless (now owned by Tracfone, itself a subsidiary of América Móvil), Q Link Wireless and local telecom providers offering broadband services at a discount. Take factors such as coverage, data offerings, and customer reviews into consideration before you take the plunge.

3. Reach out to Your Current Provider in Order to Deactivate Your Service

When you have chosen a replacement provider, you are required to inform your current Lifeline provider that you want to cancel your service. Some services will let you do this online, and others require a phone call. Make certain that your Lifeline benefit has been correctly released and is not held up in the transfer process. Remember that if you do not officially cancel, your old provider may continue to consider you an active customer, which could prevent your transfer to another company.

4. Apply Through Your New Provider

Once you've canceled your old service, you can enroll in Lifeline with your new service provider. Most companies will accept applications online, though you can also apply by phone or mail, as mentioned. You will need to submit proof of eligibility, like documentation showing your participation in a qualifying assistance program or verification of your income. Some will also want to see a copy of your government-issued ID and proof of address. If you have already been approved by the National Verifier, you might only need to enter the application ID number to expedite your application.

5. Wait for Approval and to Activate

After you apply the new provider you've chosen will then process your application and let you know if you're eligible. This can take several hours to several business days depending on the company. If you are approved, you will be guided to activate your new service. Some services ship you a free phone or SIM card, while others expect you to bring your compatible device. Be sure and follow all setup instructions carefully to avoid any service delays.

In brief, transferring your Lifeline benefit is easy. With the right provider, if you cancel your old service and get the right documents to the right party, you can walk away from your old phone or internet plan and into a better one that doesn't break the bank, and without leaving behind your lifeline.